Last updated 28 October 2026

Refunds and withdrawal

In short: if you haven't used the credits you bought, you can get your money back within 14 days.

Your right to withdraw

Within 14 days of a purchase, you can withdraw from it and get a full refund, as long as you haven't used credits since that purchase. You don't need to give a reason.

When you buy, you ask us to start right away, and you agree that you lose the right to withdraw from that purchase once you use its credits. That's the box you tick at checkout.

How to withdraw

1. Write to [email protected] from the email you bought with. Say which purchase (its date and amount), for example: "I withdraw from my GameMod purchase of 2 November 2026."
2. You can use the form below, but you don't have to.
3. We refund you within 14 days of your message, to the card or account you paid with, at no cost to you. The credits from that purchase are removed from your account.

After you've used credits

That purchase can't be refunded, as you agreed when you bought it. But if a request fails because of something on our side, its credits come back to you automatically. And if something went wrong in another way, write to us: we look at every case.

If you dispute a payment

If you dispute a payment with your bank, the credits it bought are taken back while the dispute is open. Writing to us first is usually quicker.

If we close your account or stop GameMod

We refund your unused credits, unless we closed the account because it broke the terms.

Withdrawal form

Copy it into an email to [email protected] and fill it in.